We're glad you have chosen to shop at Jackrabbit Toys or JackrabbitToys.com.
If we can provide any assistance visit one of our stores or email us anytime at customerservice@jackrabbittoys.com. All emails are returned within 2 business days.
Personal Shoppers
Do you need help selecting something for a boy that loves dinosaurs or a 4 year old little girl? Whoever you may be shopping for, our personal shoppers will gladly assist you in selecting the perfect gift. Email us at personalshopper@jackrabbitoys.com with some information about the gift recipient and one of our personal shoppers will reply within 1 business day with some suggestions.
Shipping and Processing
We've partnered with UPS to offer a variety of shipping options. Standard orders should arrive on your doorstep within 5- 7 business days.
Standard Shipping Rates:
| Up to $14.99 |
$6 |
| $15 - $24.99 |
$8 |
| $25 - $49.99 |
$11 |
| $50 - $74.99 |
$13 |
| $75 - $99.99 |
$16 |
| $100 - $199.99 |
$21 |
| $200 and Above |
12% of Product Total |
Rush orders will ship by the next business day and delivery time begins from the date your purchase is shipped.
Rush Shipping Charges:
2nd Business Day - $29
3rd Business Day - $19
Delivery Surcharges:
Oversize shipping surcharges may apply to select bulky products. If applicable, this charge is noted in the product description and will be added to your cart during checkout. Delivery surcharges are in addition to standard and rush shipping charges.
P.O. Boxes and International Addresses:
Currently, we do not ship to P.O. Boxes or International Addresses.
Easy Returns
We hope you are completely satisfied with your purchase but if you need to make a return we offer you the convenience of shipping your return back to us or bringing it to one of our stores. New, unused merchandise and / or non-seasonal items can be returned within 30 days for a full refund, excluding shipping. Simply download and complete the Jackrabbit Toys Return Form. If shipping your return, please pack the items you are returning securely in the original box with the return form.
Ship your return via a trackable method with the appropriate postage to:
Jackrabbit Toys Returns
2157 Route 35
Sea Girt, NJ 08750
If you are returning an item to one of our stores click here for store locations and hours.
If you need assistance with a return or have misplaced your original packing slip please email us at customerservice@jackrabbittoys.com. All emails are returned with 2 business days.
Gift Wrapping
We will happily wrap your purchases for a charge of $4.00 per item in our Everyday Celebrations Wrap.
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